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Frequently asked questions
What are the backgrounds and specializations of your editors?
Our editors come from various backgrounds and hold PhDs in biology, chemistry, education, engineering, physics, medicine, and social sciences. They have extensive writing experience in articles for publication in peer-reviewed journals and editing and reviewing scientific research papers. They also have extensive experience working with students and researchers from different parts of the world. Their expertise supports authors whose native language is not English to improve their documents. They have a detailed understanding of your topic, specific journal writing guidelines, and scientific terminology.
Who edits my document?
Our professional proofreading service ensures the work of an expert editor on your document. Our editor edits your document based on the scientific terminology of your field and the basic principles of academic writing.
What is corrected by editors?
Proofreading a scientific document requires attention to details related to the basic principles of academic writing and a scientific expert.
During the advanced proofreading of your article, our editor will develop your academic writing style while improving your grammar, word choice, misuse of the passive voice, and focus on your ideas in the text. They also transform your ideas into meaningful messages by using specific methods, such as rewording, suggesting appropriate phrases, and correcting grammatical errors. In addition, they correct inconsistencies and incomplete and unclear sentences. Moreover, editors check and correct punctuation, spelling, and terminology.
How can I make a payment?
When you place your order, you have several options for payment. You can pay by bank transfer, PayPal, Stripe, and PayU.
PayPal is not used in my country. Can I make a payment through PayPal?
Yes, it is possible. Even if PayPal is not used in your country, you can pay via PayPal. Our customers in the same situation have successfully paid the invoices we sent them via PayPal.
Do you accept bank transfers for payment?
Yes, we accept bank transfers for payments. You can find our bank details on our website after logging in to the website https://www.masterediting.net/login-register.
My target journal needs a certificate. Can you provide a certificate for the proofreading service?
Yes, we provide a certificate confirming that your document has been proofread by a native English speaker. We will deliver the certificate together with the proofread document.
Do you format manuscripts according to journal guidelines?
Our formatting editors are ready to format your documents according to a journal's guidelines. If you want manuscript formatting at any time, you can order through our website or email your request to request@masterediting.net.
A journal or institution rejected my document because of grammatical errors after I used Master Editing's proofreading service. What can I do?
As promised on our website, if an academic institution or journal rejects your paper for grammatical errors, our expert editors will correct all errors and revise your article until it is 100% correct. This process is free of charge for you.
Are revisions free after using a proofreading service?
One revision is free of charge. You will receive a 50% discount for the second and subsequent revisions.
What should I do if I am not satisfied with proofreading my document?
If you are not satisfied with the proofreading of your document, please contact us at request@masterediting.net and let us know why the proofreading did not meet your expectations. After we proofread your document again, we can figure out the best solution for you.